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Bolddesk AI

4.7 (1 User Ratings)
Verified Featured Tool

AI-powered help desk: smart tickets, omnichannel, rapid resolution.

Free Trial $12/mo
Updated: June 11, 2026
Growing Teams — 5 agents ($99/mo, $1,188/yr) Full platform access including ticketing, live chat, omnichannel inbox, knowledge base, workflow automation, multibrand help desk, HIPAA compliance, SSO/SAML, audit logs, 24/7 support, free migration, 500 AI credits/month for first 3 months.
Growing Teams — 10 agents ($199/mo, $2,388/yr) All features included, 1,000 AI credits/month for first 3 months, suitable for small support teams needing full omnichannel and AI capabilities.
Growing Teams — 25 agents ($349/mo, $4,188/yr) All features included, 1,500 AI credits/month for first 3 months, ideal for mid-size teams managing high chat and ticket volumes.
Growing Teams — 50 agents ($499/mo, $5,988/yr) All features included, 2,000 AI credits/month for first 3 months, covers larger growing teams up to the 100-agent tier.
Scaling Teams — 101 to 500 agents (Custom pricing) All features included, contact BoldDesk sales for exact per-tier pricing between 101–500 agents.
Large Teams — Greater than 500 agents (Custom pricing) Enterprise-grade deployment, dedicated Customer Success Manager, custom onboarding, contact BoldDesk sales for pricing.
AI Add-Ons (optional on any plan) AI Agent — $20 per 1,000 AI credits (consumption-based, flexible top-up); AI Copilot — $20 per agent/month for unlimited usage including reply suggestions, conversation summaries, and sentiment analysis.

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