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LiveAgent

4.4 (1 User Ratings)
Verified Featured Tool

A Robust Multichannel Platform Enhanced by AI.

Free Trial $15/mo
Updated: April 25, 2026
Small Business ($15/agent/mo billed annually) Ticketing with 3 email accounts, live chat (2 buttons), knowledge base and customer portal, contact forms, automation rules, AI Answer Assistant, AI Chatbot, multiple language support.
Medium Business ($29/agent/mo billed annually) Everything in Small, plus built-in call center with IVR, service level agreements (SLA), time rules, performance reports, proactive chat invitations, agent ratings, sound configuration, 5 live chat buttons, 10 email accounts.
Large Business ($49/agent/mo billed annually) Everything in Medium, plus SSO, custom roles, time tracking, audit log, Facebook, Instagram, X, Viber, Telegram (3 bots), WhatsApp (3 numbers), 50 live chat buttons, 150 email accounts.
Enterprise ($69/agent/mo billed annually) Everything in Large, plus dedicated account manager, priority support, assisted channels integration, branding-free option, custom billing setup, service review calls and reports, scheduled release management.

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